SHIPPING POLICY FOR ONLINE ORDERS
RUBS, SAUCES, ACCESSORIES, SMALL PORTABLE BBQS:
We are happy to offer Free Shipping on accessories and select small barbecues on web orders over $99 before taxes to most locations in Canada. Accessory orders under $99 will ship for $13.90 + tax to most locations across Canada. All orders are shipped by Canada Post, and ship within 5 business days.
CHARCOAL, WOOD, PELLETS:
We are unable to ship fuel at this time, but are happy to offer in store pickup.
BARBECUES, PATIO & PIZZA OVENS:
We are pleased to offer Free in-box Delivery on all Barbecue, Patio, and Pizza Ovens over $500, to customers within a 60KM radius.
Please note: pizza ovens, kamado style grills, and offset smokers are driveway drop-off only.
Please note, if you are not presented with a shipping option at checkout, we may still be able to deliver to you. Please email and we would be be happy to look into it for you!
If you are interested in a product that is marked as out of stock or if you are instructed to contact us for more information, please email your inquiry to firstname.lastname@example.org.
Due to the nature of hearth products, we do not offer shipping or ordering of fireplaces online. If you would like to purchase a fireplace please visit us in store or contact us by email or phone.
Policies are subject to change without notice.
PICK-UP YOUR ORDER AT STORE
You may choose to pick-up your order free of charge! You can select these options during checkout. You will be emailed when your order is ready for pick-up. Please allow 24-48 orders for your order to be processed and marked ready for pickup.